Our shipping policy is designed to ensure that the products you order arrive at their destination in the best possible condition.
J.A. Morey Artisan Chocolate Shipping Schedule
WE DO NOT SHIP SAME DAY.
In order to maintain freshness and quality, products are made to order. After order is received, item(s) will ship out within 1-5 business days after order confirmation notification is sent.
Please note we do not hold orders for shipping at a later date.
Delivery companies often leave packages shipped to a residential address outside and exposed to the heat. J.A. Morey Artisan Chocolate is unable to provide a refund for melted product shipped to a residential address.
Note: Standard shipping is not recommended May-October due to melting risk. Priority Mail is an option at checkout.
**Please be advised: During other months of the year, ground shipping will be available but is not recommended in warm weather (temperatures above 70°F).
Please verify the accuracy of the shipping address and make sure the recipient will be available to receive the shipment before placing an order. J.A. Morey Artisan Chocolate is unable to provide a refund for melted product if your package is undeliverable on the first attempt to the address provided.
All orders require a street address and phone number. We are not able to ship to P.O. Boxes or outside of the United States.
We are not responsible for the following:
Errors on the part of the shipping company.
Damage to the shipment, including melting, once the delivery company takes possession of the packages.
Incorrect or undeliverable addresses and/or recipients.
Shipments which are undeliverable on the first attempt by the shipping company.
Deliveries made to unoccupied addresses and which are left outside at the discretion of the delivery driver.
Delays caused by weather, mechanical failure or other acts beyond our control.
J.A. Morey Artisan Chocolate does no pay for re-shipping costs due to any of the instances mentioned above.